PowerPoint’s Send-a-Frown Is Not Missing – It Has Moved

Microsoft apps – like PowerPoint, Outlook, Word, and Excel – let every user send feedback directly to the dev teams. It is a one-way communication, so don’t wait for Microsoft to directly reply (feedback is received anonymously). Any time you discover that a PowerPoint function does not work, something about the user experience is not as you feel it should be, or to report a bug, you can “send a frown.” 

If you are familiar with the Microsoft “Send a Frown” function, and you’ve been looking for the frown option, you may have noticed it’s no longer above the ribbon. Don’t worry! It hasn’t disappeared. It’s just moved! If you are not familiar with the “send a frown”, and are reading The PowerPoint Blog, you should know about it. Oh, and it has been given a new name. 

Here’s how to find it now: 

1. Go to FILE in the top menu. 

2. Select the Help Improve Office icon. 

3. Click REPORT A PROBLEM.  

 

4. From the 2nd screen, add notes, a screenshot, and/or upload a file. Then, click SUBMIT.   

That’s it! The Microsoft product teams do receive every feedback item submitted, and it does influence what they work on, so it’s still worth sending your thoughts.

Of course, the old smiley icon on the top right of PowerPoint was easier. But if you now go to the backstage (eg., click FILE), locate the abstract person icon in the upper right, and then complete the 2-part dialog – it’s easy to send feedback directly to the PowerPoint product group at Microsoft!  

-Troy and the TLC Creative team