Personal

Copilot is not being helpful – but humorous!

At this point in the evolution of Microsoft Copilot – I use it a lot, just not for presentation work. As example, this interaction I had with Copilot, which was frustrating, and at the same time something that made me laugh.

The scenario is two slides, each with an image of a waterfall chart. Neither had a lot of data points and something I could recreate in 5 minutes each. Instead I opted to spend 20 minutes trying to encourage Copilot to recreate the charts.

Because Copilot accessed within PowerPoint would not recognize the selected image, I had to save the image from the slide to the computer desktop. Then I opened the M365 Copilot app (to clarify, I only work in the paid/pro version of Copilot with the Enterprise Data Protection, the green shield, active) and added the image to the chat. I entered a detailed prompt instructing Copilot to recreate the chart as an editable chart placed on a PowerPoint slide. Copilot’s processing notes were impressive and all was looking good until I had to request a way to access the PowerPoint slide 3Xs! Spoiler alert, I gave up after 20 minutes and recreated both charts in 5 minutes. Copilot as an assistant for editing slide content, well it still needs a lot more to be helpful.

But Copilot’s response to my 3rd attempt to get access to the PowerPoint slide it was promising it had created with the needed chart made the effort worth it – or at least worth a laugh 😆. To quote Copilot (seen above in the image),

You’re right – I (Copilot) need to actually create the PowerPoint file and give you a real download link, not just reference it.

Literally incompetence that is just funny!

-Troy @ TLC

By |2026-02-11T18:19:55-08:00February 12th, 2026|Personal|

20 Years of Sharing Presentation Insights—and What’s Next for 2026

20 Years!

This is a momentous blog post. I started sharing presentation-related content online in 2006 – that was 20 years ago!  

I started here with ThePowerPointBlog.com, then added Facebook and later LinkedIn posts. Over the years, the voice of TLC Creative Services has grown beyond just me to include our incredibly talented presentation design team, who added to many of the posts. 

In 2025, we took a big step forward by bringing on a dedicated social media manager. Her role has been to keep our posting consistent, and core themes each month. One of my favorite initiatives this past year, which was suggested by our social media manager, was our “Looking Back” series. Each Friday, we revisited a past blog post that was still relevant to PowerPoint and presentation design today. There is a lot of information and knowledge here, and the “Looking Back” series included posts originally shared 18 years ago! This series was shared on both The PowerPoint Blog and our TLC Creative LinkedIn account. It was a fun way to reflect on how far presentation design has come, and how far we’ve come with it. 

What’s Ahead for 2026? 

We’re excited about what’s next! Here’s a quick look at what we’re cueing up for 2026: 

  • For the blog: We’ll share two new posts every week (Tuesday & Thursday) 
  • For our Presentation Podcast: We’ll continue dropping two episodes each month (on the first & third Tuesdays) 
  • TLC Creative Facebook & LinkedIn: Posts aligned with blog content, plus more behind-the-scenes photos and updates.  
  • VXP Meetings LinkedIn: This is a new channel for 2026 where we are (finally) sharing information focused on our virtual meeting tools and production; specifically, tutorials, case-studies, and real-world projects 

The Goal?

My goal is the same: sharing resources, tutorials, example files, and conversations about presentations. We are happy to have TLC Creative Services, Inc. as part of everyone’s presentation journey in 2026. Whether you’re looking for inspiration, practical tips, or just want to see what’s possible in the world of presentation design. 

Thank you for joining us at TLC Creative, as we are all part of the presentation community. Here’s to a creative and connected 2026! 

-Troy @ TLC 

By |2026-01-09T10:52:02-08:00January 1st, 2026|Personal|

The TLC Creative 2025 Christmas Card

We love Christmastime at TLC Creative Services! Over the years, we’ve created some fun holiday cards, sometimes turning our creativity into games and activities, and other times making some fun interpretations of the world around us.  

Last year, we asked AI to decorate our office for the holidays. This year, we asked AI to write a poem for us for our annual Christmas card. The results? Well, see for yourself… 

 

We wish you a very happy holiday season! 

– Lori, Troy, and the TLC Creative team

By |2025-12-23T10:37:34-08:00December 24th, 2025|Personal|

Microsoft MVP Summit 2025

Last week Microsoft held their annual “MVP Summit”, an invite only event on the Redmond, WA campus. As an awarded MVP for PowerPoint, I was on the invite list and ventured up to the Microsoft campus for several meetings and information sessions with the PowerPoint Program Managers hearing about, and discussing, future features. All content is under NDA, but I can say, several updates to PowerPoint are releasing soon – and the focus for every group within Microsoft is AI and Microsoft Copilot integration and features.

A few stats on the Microsoft MVP program:

  • First, I have been annually awarded as an MVP for PowerPoint since 2004! It is a huge privilege and honor that is one of my career highlights (and my Microsoft MVP profile is is here).
  • The Microsoft Most Valuable Professionals (MVP) program recognizes exceptional community leaders for their technical expertise, leadership, speaking experience, online influence, and commitment to solving real-world problems. MVPs are individuals who share their knowledge and influence Microsoft products and services.
  • The MVP program benefits to awarded individuals is primarily direct communication with Microsoft teams, a voice in directing program development, early access to Microsoft products,  and recognition for their contributions. For me is it really the opportunity to collaborate with the PMs and developers to give real-world feedback on how PowerPoint is used, the pain points of use, and brainstorm ideas on what would make it a better tool for presentations.
  • Last, there are not many of us; 15 Microsoft MVPs for PowerPoint in North America (U.S. and Canada) and ~35 worldwide.

Troy @ TLC

By |2025-04-01T06:18:49-07:00March 31st, 2025|Personal|

Something New – “Looking Back”

While planning out our 2025 content calendar, our Social Media Manager noted that The PowerPoint Blog has a really (really) long history of rich PowerPoint content – but much of it is lost in the vastness of posts. The suggestion was to expand The PowerPoint Blog from its current schedule of 2 posts per week, to 3 posts per week. The additional post would resurface older PowerPoint content that is just as relevant today as it was when originally posted.

So… starting today with the first Friday of 2025, The PowerPoint Blog is returning to three posts per week! Each Friday will be part of our “Looking Back” series, where PowerPoint tips, tricks, and examples from previous posts are shared once again.

Troy @ TLC

By |2025-01-05T20:48:13-08:00January 3rd, 2025|Personal|

A Trifecta of Business Communication Updates for 2024

As 2024 gets close to its conclusion, one of the behind-the-scenes technology shifts that we embarked on for TLC Creative Services has been the trifecta of “business” communication; telephone, fax, and a auto attendant that answers all incoming telephone calls. 

TELEPHONE 

We maintained our business phone number, but removed the desktop telephones – and really all telephones. A review of our phone usage over the past 5 years revealed we went from 1,000s of minutes of phone calls each month, both incoming and outgoing, to a pittance of use – under 50 minutes per month, and that is for the entire staff combined! 

Did our business volume decrease? No. Did clients stop calling and asking TLC Creative to assist with their design needs? No. On a business level, TLC Creative is as busy as any previous time. But business communication has shifted. Being a corporate entity for over 20 years allowed us to evaluate business volume and client communication. The information was clear, phone usage is out. Email, text and Teams/Zoom meetings are in. 

And we removed the ubiquitous Cisco & Yealink desktop phones. See the December 10, 2024 blog post “TLC Welcomes Teams Phone!”.  Our team now receives and makes phones calls through the Microsoft Teams app. 

 

FAX 

We cancelled the TLC Creative Services fax number after 20 years of being available. The fax machine had left years earlier as incoming faxes became PDF email attachments. All of this is something we had fun talking about in our December 5, 2024 blog post “So Long Fax Machine!. Now I guess we need to update our business cards as they list the now defunct fax number… 

 

AUTO ATTENDANT 

The last item in our trifecta of business communication is that person who is the single point of contact answering calls, directing calls, or taking a message. The Microsoft Teams Telephone system has a pre-recorded “auto attendant” that answers each call and helps direct the call to information or someone’s extension. For the pre-recorded auto attendant greetings, we leveraged the Microsoft Clipchamp app. This video edit software has an amazing text-to-speech feature. No actual recording session or voice actor, it is now something our IT manager creates from a script document, loads into Clipchamp, exports the audio files, and programs the Microsoft Teams Phone auto attendant with! It is pretty amazing.  

TLC Creative is ready for 2025 design projects, new clients – and whatever the next trifecta of operations changes happens! 

By |2024-12-24T15:58:11-08:00December 31st, 2024|Personal|

TLC Creative’s 2024 Holiday Card Reveal

At this time of year we love to have some “TLC” fun creating engaging and enjoyable holiday cards from TLC Creative Services! Over the years our holiday cards have featured new technologies we’ve adapted, or showcased the skills of our design team. One thing our cards often have in common is an activity or game to engage our clients, partners, and work friends. 

And while many of you receive our annual TLC holiday card, I know we’ve missed some of you, the post office just hasn’t bothered to return your previously sent card to us, or you’re one of the many blog visitors. And for the big reveal…please enjoy and have fun with the interior spread of our 2024 holiday card from TLC Creative Services, Inc. 

Wishing our clients, friends, and blog visitors a fun & joyful Holiday Season and New Year! 

From all of us at TLC Creative Services
 

By |2024-12-18T19:11:47-08:00December 24th, 2024|Personal|

TLC Welcomes Teams Phone!

TLC Creative has had its company phone number for over 20 years and that phone number has been with half-a-dozen phone companies during that time. For the past 6 years everyone at TLC had a corporate phone on their desk with their own extension. 

Looking at our phone call usage over the past few years, we went from 1,000s of minutes of phone calls each month to under 50 minutes of monthly calls. Yet the amount of our communication hasn’t changed…it now happens over Teams meetings, chat, email and yes, some phone calls.

So, after much planning, testing, and discussion, TLC Creative Services has ditched our desk phones and has gone virtual! The same TLC company phone number is active and when someone calls, the auto-attendant answers and routes the call, or provides information (such as our website, or how to email the team). The big change is now everyone makes and receives phone calls either through their computer using the Microsoft Teams app, 

or on their mobile phone, through the Teams app there.

Receiving voicemails, transferring calls, and all the other “telephone” features are there, just accessed through an app, not a physical telephone. 

For everyone here at TLC, it has been an easy transition to “virtual” phones, especially because we are constantly on Teams “calls” with each other and clients. Transitioning to using Teams as a traditional telephone is just a different tab in the same app we have all become familiar with. We just don’t have that many phone calls which I am certain is a major business trend; companies have fewer traditional telephone conversations, and rather, are communicating more over email, text, and virtual calls (e.g. Teams/Zoom meetings). 

And yes, the accounting department is happy. The overall budget line item for the company phone system is lower, even with more staff and extensions. The one feature we are anxiously awaiting is SMS, or text messaging, integration into the Microsoft Teams phone system. 

Side note: see our December 5 post “So Long Fax Machine!”, which was another big communication change implemented here at TLC Creative Services this year. 

-Troy @ TLC

By |2024-12-18T12:50:17-08:00December 10th, 2024|Personal|

So Long Fax Machine!

I have an unusual announcement to make. It’s quite novel, really. And yet I can’t imagine anyone scrambling for a sticky note so they can jot this down, but here it goes: 

TLC Creative Services will no longer support fax communications. 

If anyone (and I mean ANYONE) feels they will be impacted by our decision to discontinue our fax number, please reach out to me (Lori)!  

Actually, there is one person who has faxed us consistently over the years. There is a company selling refurbished supply vans. We get the same fax twice a year. It’s a black and white fax featuring clip art images of vans and lots and lots of text. Hmmm…I might have some insight as to why they’re having a hard time selling those vans! 

I do, however, remember a time when we utterly relied on a fax machine, mostly for design proof approvals. Back in the (cough, cough, two-thousands, cough…) we relied on couriers to send proofs back and forth to clients for approvals. Federal Express was the go-to, but we also used local couriers…a lot. Yes, we had fax machines then, but a black and white thermograph piece of paper didn’t give an accurate proof. Did you know there was a very short period in the technology timeline when there were color fax machines?! And yes, TLC Creative had one. However, the dawn of the color fax machine, though expensive to use at the time, cut down on those courier expenses dramatically. And now, almost all proofs are sent digitally via email, efax, or some sort of download link. Ah how far we’ve come! 

While we haven’t had a physical fax machine connected for many (many) years, we still bid adieu to the fax. Your technology was much appreciated and will (not) be missed.  

-Lori 🙂

By |2024-12-18T12:50:08-08:00December 5th, 2024|Personal|
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